Thank you for choosing Nutrigien AgroTech for your Spirulina needs. Please review our Shipping Policy below:
- Order Processing Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If there is a significant delay in shipment of your order, we will contact you via email or telephone.
- Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time is 5-7 business days, though actual delivery time may vary based on your location and the shipping service chosen.
- Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
- Customs, Duties, and Taxes: Nutrigien AgroTech is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- Damaged Items: Nutrigien AgroTech is not liable for any products damaged or lost during shipping. However, if you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
- International Shipping: Currently, we only ship within the country. For international shipping, please check our partners’ websites or contact our customer service team.
- Returns: Refer to our Return Policy for information about returning products purchased from Nutrigien AgroTech.
- Handling and Storage: We prioritize the quality of our products. Proper handling and storage are taken into consideration during the shipping process to ensure the products retain their integrity upon arrival.
- Out of Stock Items: In the event that an item in your order is unavailable for immediate shipping, the item will be back-ordered and shipped as soon as it becomes available. If an item cannot be shipped within a reasonable timeframe, you will be informed and can choose to cancel the order or item.
- Customer Support: For any shipping-related inquiries, our customer support team can be reached at communication@nutrigien.com.
By placing an order with Nutrigien AgroTech, you agree to the terms of this Shipping Policy. We reserve the right to change our Shipping Policy at any time, so please review it frequently.
Thank you for trusting Nutrigien AgroTech with your Spirulina needs!